Job Description: Business Analyst – Subscription Management + Ecommerce (Selling Software Subscription)
Schneider Electric is the global specialist in energy management and industrial automation with 144,000+ employees serving customers in over 100 countries.
We strongly believe that great people make Schneider Electric a great company.
Our mission is to ensure that Life Is On for everyone, everywhere and at every moment. We embrace a high-performance culture by being straightforward, open, passionate, and effective and challenging the status quo. We serve our customers by offering the largest portfolio of our industry products, bringing expertise to our segments and partners.
So be part of our energy revolution … one that champions efficient, safe, affordable power for everyone. What do you get to do in this position? As a member of the Schneider Electric Digital team, you will work as the ideal candidate responsible for making sure that services are being seamlessly delivered to the customers and to make sure that delivery and processes are on track for the consistent delivery of a high level of customer service in an effective manner. As a natural born leader, you will have a strong talent for coordination and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture success from inception to completion.
This role is to onboard a Business Analyst who supports establishment of collocated SCRUM teams. Such team includes high Programming experience + Product Subject Matter Experts + Architects + DevOps + additional Test Automation skills. A strong candidate will work closely with Product Managers, Business Owners, and Technology teams to ensure requirements are in place and understood. Responsible for ensuring acceptance criteria alignment by working closely with Product Owner, Scrum Master & development team to carry out typical BA tasks.
Are you a strategic thinker? Does business process optimization excite you? Do you love ecommerce? Do you enjoy creating Features and Epics and breaking them down into stories that define how users will interact with these features? If you answered yes to these questions, this is an opportunity for you! Platform Description – Digital Supply Chain (DSC): DSC is a Schneider Global Initiative to build an E2E Digital Supply Chain to Digitize licenses’ delivery for all SW offers (no more paper), Enable new monetization models (shift from perpetual licenses to recurring and SaaS), Implement ordering, entitlement, provisioning, and delivery capabilities for software customer journeys; By digitizing manufacturing processes, lowering lead times, streamlining customer transactions, and enhancing software install base tracking we are transforming how we deliver our software licenses. Deployment of DSC platform offers happens globally across multiple geographies and countries
Role Responsibilities:
- Gathering & documenting requirements, Document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Participating in user story creation and backlog grooming in an agile delivery methodology. Capturing architectural decisions in requirements, Aligning overall scope and sequencing recommendations with product manager.
- Proactively communicate and collaborate with clients/users to analyze information needs and functional requirements.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Serve as the conduit between the users, software development and the QA team through which requirements flow.
- Develop requirements specifications such as Business Requirements Document, use cases, wire-frames UI side, process flows according to standard templates, using natural language Must be excellent in organizing information.
- Must be able to develop and gauge user priorities and values on new feature requests while keeping development resource velocity in mind
- Able to actively manage and prioritize multiple activities at the same time. Comfortable to work in multiple domain environment.
- Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Assist the Product Owner with the Product Backlog.
- Expert in usage of JIRA & Confluence Agile tools and can teach Scrum Practices and Principles. Utilizing artifacts such as JIRA, Confluence and Business Process Documentation to facilitate requirement alignment sessions
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Work with the Product Owner/Business team in effective Pre-Planning.
- Support/Discuss with the Product Owners, especially with the objective to refine and manage the respective product backlog. (Goal: Improve the Product Owners effectiveness by helping maintain the Product Backlog and ensures User Stories are detailed enough)
- Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
- Result oriented and ready to take ownership, desire to make impact and high work ethics.
Qualifications:
Required Skills - 5+ years working experience in a Business Analyst role for a technology software product team, with at least 2+ years’ experience in Ecommerce domain (preferably selling software product / license).
- Preferred experience in Software Subscription management and Software licensing domain.
- Should understand the end-to-end project context – BRD to deployment/releases in an Agile environment with stand-up meetings, releases etc.
- Experience in subscription billing management tools like Zuora Billing and Licensing tools like Flexera FNO is preferred.
- Experience in UI/UX designing with respect to ecommerce website feature & functionality is needed.
- Experience in working knowledge on design/architecture of headless/independent microservices/API is needed.
- Experience providing requirements for medium to large initiatives
- Experience working with both Agile and Scrum with Jira and Confluence
- Demonstrated experience translating strategy into feature development roadmaps
- Support User Acceptance Testing (UAT) including development of scripts and conducting UAT with end users.
- Expert with Agile and Scrum and its application in Software Product Development and delivery with Expert knowledge of Jira and Confluence tools usage.
- Experience of working in a global organization is preferred
- Thrives on Responsibility - to improve the throughput of the team, assumes no authority, Showcases Leadership, and guidance to team
- Humble – Willing to do whatever is necessary to help the team achieve its goal, leads by example to recognize the value in all team members
- Collaborative – Ensures a collaborative culture exists within the team, if not, create such an environment for team to have open and honest conversations.
- Committed – To following Scrum ceremonies, cadence, addressing impediments, supporting team in meeting the commitments
- Influential – Should know to exert influence without resorting to being dictatorial; Active participation in spreading Agile attitude within the business unit / organization through coaching and trainings
- Knowledgeable – Have technical known-how (enough to effectively lead the team), product and market understanding or other specialized knowledge to help the team pursue its goal.
Let us learn about you! Apply today. About Our Company:
Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D
You must submit an online application to be considered for any position with us. This position will be posted until filled
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.