This hotel is owned and operated by an independent franchisee, The Bristol Resort S.A.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process.
If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
The position is responsible for proactively soliciting and managing sales opportunities. Ensures that the business is delivered correctly and in a timely manner for the provision of services.
Helps lead all day-to-day sales-related activities with a focus on building long-term, value-based customer relationships that enable the achievement of sales goals.
Achieve personal sales goals.
MAIN WORK ACTIVITIES
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicated.
Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Manages and develops relationships with key internal and external stakeholders.
Understand the market in general : the strengths and weaknesses of competitors, economic trends, supply and demand, and so on.
and you know how to sell against them.
Gains an understanding of the main expectations of the target customer and the service of the location; serves the customer by understanding their business, business issues and concerns, to offer a better business solution.
Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
Participate in sales calls with members of the sales team to acquire new business and / or close deals.
Executes and supports the operational aspects of the reserved business (ex. generation of proposals, drafting of contracts, correspondence with clients).
PROVIDE EXCEPTIONAL CUSTOMER SERVICE
Supports the company's service and relationship strategy, promoting customer loyalty by providing service excellence throughout each customer experience.
Serve our clients to increase the participation of the account.
Executes and supports the company's customer service standards.
Provides excellent customer service consistent with the basics of daily business service.
Set a positive example for guest relations.
Interact with guests to get feedback on product quality and service levels.