Service and Sales Team Leader with German based in Barcelona - 1593737

Service and Sales Team Leader with German based in BarcelonaLong Term Full timeIf you speak German and you are a tech savvy and outgoing professional willingto guide a talented team, we want to hear from you.

At our e-recruitmentagency we are in search of a creative Service and Sales Team Leader to workfor the world's largest cloud platform.

  • Are you skilled at people managementand interested in digital technologies? Great! Read on and apply.Service and Sales Team Leader with German based in BarcelonaThe companyWelcome to the world'
  • s largest cloud platform to register internet domains andprovide web hosting solutions for 18 million customers worldwide.

    Your opportunityIf you are in Spain and you like new technologies, this is your chance tostart a global career in Digital Marketing.

  • Play your part in the growingindustry of today, assisting business owners through-out Europe. The roleAs a Service & Sales Team Leader, you will be key to the company'
  • s success, asyou will lead a team of motivated Customer Ambassadors and be responsible fortheir performance and satisfaction at all times.

  • You will report directly tothe Operational Account Manager and work with your fellow team leaders toimprove overall performance without losing sight of your team'
  • s KPIs. This is your new job in Barcelona if - You have native level German and you are advanced in English - You hold a BA / BS degree or equivalent practical experience - You have +2 years of experience in sales, including a proven managerialexperience in a sales environment - You are open to learn and develop - You have the ability to clearly understand and respond appropriately to theproblem statements - You are capable of maintaining and managing active engagement duringcommunications - You have a deep knowledge of internet connectivity, troubleshooting andbrowsers (MS Internet Explorer, Mozilla Firefox, Google Chrome).

  • You have expertise in web hosting technologies including content managementsystems commonly used to operate a website such as WordPress or Joomla-You are proficient in the use of search’ function - You are flexible and always ready to make adaptations for the benefit ofcustomers and the program'
  • s engagement activities - You are goal orientated with a focus on continuous improvement - You are fluent in discovering customer pain points and needs - You can manage customer objections and drive value in solutions offered - You utilize product benefits to drive customer desire to buy, covering thefull portfolio scope during up-sell and cross-sell opportunities to increasetotal order value For this position, candidates should be preferably based in Barcelona butthey can be based anywhere in the Spanish territory Your day to day at work - Manage an Inbound Customer Ambassadors team ensuring that service and salesKPIs are met consistently - Oversee the preparation of service and sales forecasts- Develop new opportunities and translate data into concrete actions - Analyze reports, identify trends and ensure planning, KPIs and employeesatisfaction targets are achieved at individual and team level-Delegate tasks and set deadlines - Oversee day-to-day operation - Monitor team performance and report on metrics to perform outstandingresults - Identify individual improvements and Coach, Coach, Coach .

  • Listen to team members’ feedback and resolve any issues or conflicts - Recognize high performance and reward accomplishments - Develop strategies to promote team member adherence to company regulationsand performance goals - Ensure that your team'
  • s satisfaction levels are always met no matter what! Keywords to success in this Service & Team Leader role - Presentation, analytical and problem-solving skills - Team player with strong leadership - Excellent people and communication skills - Time management - Customer oriented Benefits - Long Term Contract and Full-time position, from Monday to Friday - Competitive salary + bonus - 3.

    000€ sign up bonus - Safety package for international candidates including flight ticket, taxito the airport, taxi from the airport in Spain to your new home in Barcelona,PCR test costs, accommodation, support with a private health insurance - Referral Program : Bring a Friend and get a bonus (600€ -1000€ depending onthe language) - Permanent presence of coaching figures and leaders to facilitate yourpersonal and professional development - Bi-weekly, monthly or quarterly contests - Excellent and modern work environment, social arrangements - Dynamic business casual atmosphere with colleagues of all ages gathered ina highly-motivated team - Access to worldwide career programs If it sounds like you, apply now and get a job in your native language todaywith the world's largest CX services.

    Publicada el 6 de septiembre de 2021

    Finaliza el 15 de diciembre de 2021

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