Resource Manager

Descripción

GV Resources Manager

Position Summary

As a member of ADP's EeT Implementation and Project Services Team, the role of the global Resource Manager is to ensure that all resource demand for current and future projects/initiative are tracked and fulfilled.

This role will support in planning, implementing, and delivering resourcing strategies that are best fit to the requirements of the implementation and project services teams, as well as providing reporting and data analysis for the purpose of driving improvements in all areas of the organization.

Responsibilities
Project Controls

Maintain current and accurate deployment schedule and its attributes for both contracted clients as well as prospects
Responsible for facilitating the project baselining and budgeting process using estimates from the global pricing tool and continuous input from Regional Project and Implementation Managers
Manage regular program/project forecast review meetings comprising all Project managers and key ADP stakeholders
Maintain project schedules and forecast of effort/role combinations, making updates and adjustments as necessary
Maintain an accurate overview of project phase closures providing the necessary triggers for sub sequential processes
Involvement on project closure procedure (final invoicing, final baseline review, quality audits, etc.)
Record and maintain status for financial billing agreements against project milestones

Project Resourcing

Maintain team overview including information for all staff and external partners: working days, rates, company names, project names
Facilitate process for on boarding external contractors - system access, allocation, extensions, user termination
Maintain controlled resource plan including assignments, availability, and planned time off - Reflect changes to resource allocation based on changes to project scheduling and rollout
Ensure that all resource demand for current and future projects is planned proactively
Allocation of qualified resources based on project role requirements and individual's skills / profile, taking into account project budget impact
Staffing of ad-hoc requests and gaps, including those of other departments
Proactively monitor resource capacity in order to identify potential conflicts and gaps - work with multiple teams to ensure resource coverage is achieved
Maintain overview of future staffing capacity demands and gaps - advise on recruitment need
Single point of contact for resource status and situation, as well as team manager reference point
Actively involved in cross regional and cross departmental alignment of resourcing processes

Financial & Operational Reporting

Facilitate the financial forecasting process and ensure accuracy of reporting (cost by project, capacity planning...)
In liaison with Project Managers, ensure forecast effort by project is updated in PlanView- follow % of completion progression, time spent by project by month, costs per month and alert finance on slippage and project at risks
Maintain team utilization ratios report - measure time spent on all standard activities versus billable time and follow trends / evolution
Performs periodic communications to associates targeting key areas where data is not accurate or timely
Support the monthly financial closures by ensuring 98% completeness of time entries and approvals in accordance with the agreed schedule
Maintain cost deferment report - highlight main projects where costs cannot be deferred
Ensure report accuracy and delivery according to the agreed audience and distribution schedule

Management Support & Other Tasks

Global point of contact for Planview
Adhoc assistance on request of Implementation Management team members

Aptitudes

Ability to prioritize tasks, strong time management skills, ability to work effectively across various projects
Works collaboratively to achieve group objectives and business results
Ability to understand and gain knowledge and application of key project methodologies
Ability to adapt to changes in the organization and support others with impact they have on responsibilities
Demonstrates "One ADP" thinking and considers the impact of their actions on functions and business units
Applies critical thinking and a data driven, analytical approach to decision-making and problem solving

Experience / Skills

Experience in a similar role pertaining to project/portfolio controls, resource management, staffing, and some financial understanding
Familiar with portfolio management tools, experience with Planview highly valued
Exceptional organization, planning and scheduling skills
Excellent English level (verbal and written)
Good knowledge and understanding of project methodologies
At least one year experience with working in implementation projects and with project methodologies
Affinity with HR and Payroll business is a plus

Education

University degree or comparable education

Qualifications:

• Strong interpersonal skills, analytical skills and communication skills.
• Ability to evaluate among a wide variety of solutions, to win support for ideas and initiatives,

to prioritize activities on a daily basis to accomplish project goals effectively and efficiently.

• Strong detail orientation.
• MS Office; MS Project

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