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Our story
At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.
Summary:
To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required
Main Responsibilities
Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
Where applicable ensure Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
Proficient in using systems and tools
SOC Controls completed on time and with the necessary evidences
All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
Highlight to Service Manager any deviations from the standard scope of service
Ability to recognize and deal appropriately with sensitive and confidential information
Successful completion of all learning objectives
Time Recording to be completed accurately and on time
ALIGHT Security Standards are adhered and followed
Contribute to team meetings and raise any issues immediately to your Service Manager
Ensure you are up to date with all ALIGHT HR announcements and communications
Build good relationships with all lines of businesses where appropriate
Update internal stakeholders, when needed, in a timely and accurate way
Participates in projects and activities as needed and assigned
Professional / Job Experience
Knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills (Dutch, French, English)
Self-motivated and a willingness to learn
Education andTraining
Essential
High school diploma or equivalent
1-2 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environment
HRIS knowledge
Desirable
Experience working with HR and payroll data
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.
As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.