IT Operations Engineer

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Summary of the role

IT Operations Engineer has a key role to manage operations for Bespoke applications : application deployment, environments implementation (Production, Staging and Tests), incident / change / problem management as well as optimization and automation by applying devops practices.

Be part of a worldwide Operations team (Fluent English mandatory). Will be involved in the Bespoke applications migration project to AWS cloud.

Main responsibilities

The IT Operations Engineer will :

  • Plan & coordinate Product releases rollout on the different platforms
  • Plan & coordinate client data loads & deployments
  • Coordinate activities in order to ensure diliveries on Production on target dates but also to assure all developments are in compliance with Production stability and security.
  • Provide accurate and in time information to all teams involved or dependent of releasing process
  • Respect releasing processes and procedures, maintain them and seek for improvements whenever possible
  • Able to propose industry standard automation tools for deployment, monitoring, alerting
  • Analyze internal requirements for development of new or improvement of existing internal tools.
  • Design technical solutions and perform feasibility studies.
  • Write and maintain procedures for support and deployment
  • Be able to produce KPIs on server activities, support, etc.
  • Align deployment process for all Bespoke (BSS) deployment centers and platforms
  • Collaborate with BSS team to make sure that the development strategy is in-line with the deployment automation needs
  • Enhance and standardize the support and incidents reporting processes along the different regions and customer types
  • Provide first level support to the team in case of any network or system problem on internal platforms
  • If needed participate to onsite missions and working together with customers IT department to secure the solution delivery in the best efficient way.


    University degree in Computer Science, Engineering or related field

    3 to 5 years experience in similar roles

    Good spoken and written English

    Devops capabilities : Containerization (Docker, Kubernetes, Openshift), ELK (ElasticSearch, Logtstach, Kibana) for logs management and automated deployment tools.

    Very good knowledge on MS Windows systems and Linux systems administration

    Cloud computing experience is mandatory (AWS experience is a plus)

    Experience on applications and systems hardening

    Our diversity commitment : equality, diversity and inclusion are part of who we are. Were committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

    The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation.

    Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place.

    E.g. a minimum time on position or Line Manager approval may be requested.

    This employer is a corporate member of myGwork, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

    Publicada el 23 de julio de 2021

    Finaliza el 31 de octubre de 2021

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