The Operations Business Unit is delivering HR & payroll outsourcing (HRO) and technical maintenance services to clients in line with the Statement of Services and the agreed services levels.
Working at HRO, the Payroll Associate will be providing HR outsourced services and managing requests requiring a significant level of subject matter expertise in an efficient and effective way, in line with the statement of services and the agreed service levels.
Your role will consist of :
Executing end to end Payroll process step by step : preparation, processing, controlling and reporting
Managing the workflow to ensure all payroll transactions are processed accurately and timely; aligned with Payroll calendar and contractual agreements
Answering day to day Payroll related questions and requests
Executing Payroll controls (SOC1, etc)
Reconciling payroll prior to transmission and validates confirmed reports
Updating / Maintaining procedures and documentation about Payroll process
Demonstrating understanding of Payroll processes and Payroll control reports
Producing regular and on-demand / ad hoc payroll reports
Producing regular and on-demand / ad hoc Global / Multiple Country Reporting
Analysing / Highlighting any deviation to Payroll calendar and discuss with Line Manager
Performing system and application upgrade testing (HRSP,EMR, etc)
Ensuring good collaboration with other teams and departments
Business Related Skills :
Excellent knowledge of MS Office (Excel)
In-depth knowledge and experience of payroll calculation and processing
Knowledge of taxation and employment benefits
Financial and accounting skills
Knowledge of SAP HR
Good knowledge of the country legislation and country specific processes is advantage
Personal Skills :
Fluent Dutch and reasonably proficient in English
Excellent written and verbal communication skills
Accurate in terms of quality and respect of deadlines
Ability to organize work and priorities to meet deadlines with limited supervision
High degree of professionalism
Decision-making, problem-solving and good analytical skills
Scheduling and monitoring
Attention to details and accuracy
Key competencies :
Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills.
Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities
Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity.